Landlord Information


What is a property condition report?


This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

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What is a Routine Inspection?


Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the James Henry Real Estate Property Management Team will contact you to discuss items noted on the report.

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What happens when a tenant stops paying rent?


When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.

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How do tenants pay their rent?


Tenants have several options to pay their rent, leaving no excuse for late payments. - By cheque or money order - Internet Banking through their chosen financial institution - Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.

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When does the rent money get paid into my account?


At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.

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Swimming Pool Register


  Frequently Asked Questions   The Swimming Pool Amendment Act 2012 has now come into effect and will affect all pool and spa owners in the state.  Under these new laws, all pool owners in NSW must now register their pools and spas with an online registry provided by the NSW Government, and in the future, will need to have a compliance certificate before being able to lease any property with a pool.  Local councils must also conduct routine inspections of pools in their area to ensure they are compliant.   Below are the answers to some of the most commonly asked questions about this new legislation.   Why do I have to register my pool?   In October 2012, both houses of NSW Parliament passed the Swimming Pool Amendment Act 2012 with the aim of making pools safer and reducing the number of child drowning in the state.   Among other things, this resulted in the Swimming Pool Register as a way of ensuring pools across the state are safe. ...

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